UK Rail Track Manufacturer, Installer & Repairs

Privacy Policy

KGJ Price Railway Contractors Ltd (“KGJ Price”)
Registered office: Pant Glas Industrial Estate, Bedwas, Caerphilly, CF83 8DR, UK.

KGJ Price Railway Contractors Ltd is committed to protecting your personal data and complying with all applicable data protection laws.

This privacy notice describes how we collect, use and store personal information about you during and after your business relationship with us. KGJ Price is the “data controller” and as such we are responsible for deciding how we hold, use, and store personal information about you.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how, and why, we are using your personal information.

DATA PROTECTION PRINCIPLES

We will comply with all relevant data protection law (including the DPA 2018 / UK GDPR). This requires that the personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
  • Relevant to the purposes we have told you about and limited only to those purposes
  • Accurate and kept up to date
  • Kept only as long as necessary for the purposes we have informed you about
  • Kept securely

INFORMATION WE HOLD ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified, whether directly or indirectly. It does not include data where the identity has been removed (anonymous data).

There are also “special categories” of sensitive personal data which require a higher level of protection.

For our clients and suppliers we will collect, store, and use the following categories of personal information about you:

  • Your contact information including name, address, email address, phone number
  • Your job title
  • Demographic information such as postcode, preferences, and interests
  • Technical data which includes your IP address when you visit our website
  • Marketing & Communications data including your marketing preferences
  • Banking or financial information

We do not routinely collect information about individuals under the age of 16. If an individual visits our website or uses the “contact us” page and we discover they are under 16, we will delete any data stored as a matter of urgency.

HOW YOUR PERSONAL INFORMATION IS COLLECTED

We typically collect personal information about you through:

  • Our website
  • Online “contact us” forms
  • Emails and phone calls
  • Social media platforms

HOW WE WILL USE INFORMATION ABOUT YOU

We will use your personal information in the following circumstances:

Purpose

Legal Basis

To facilitate your enquiry

Article 6(1)(b) – Contract

To facilitate contracts and internal record keeping

Article 6(1)(b) – Contract

For invoicing purposes

Article 6(1)(b) – Contract

To send news, events, and promotions (based on your preferences)

Article 6(1)(a) – Consent

To customise website experience

Article 6(1)(f) – Legitimate Interest

To deal with legal disputes

Article 6(1)(c) – Legal Obligation

Some of the above grounds for processing may overlap.

IF YOU DO NOT PROVIDE PERSONAL INFORMATION

If you do not provide certain personal information when requested, we may not be able to perform our contract with you or comply with legal obligations.

SHARING YOUR INFORMATION

We may share your data with:

  • Suppliers and service providers (e.g. IT and data storage providers)
  • Our accountant
  • Legal advisors

DATA RETENTION

We will store your personal data only as long as necessary.

  • Financial/invoicing data: up to 7 years
  • Contact details: up to 2 years after last contact

For questions regarding data retention, please contact us at:
enquiries@kgjprice.co.uk

TRANSFER OF PERSONAL DATA OUTSIDE THE UK

We may transfer your data outside the UK where necessary. Where this happens, we ensure appropriate safeguards are in place to protect your data.

MARKETING

We may contact you via email, phone, or SMS regarding services we believe may interest you.

You can opt out at any time by:

We will never sell or lease your data to third parties.

YOUR DATA PROTECTION RIGHTS

You have the following rights:

  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to be informed
  • Right to object
  • Right to restrict processing
  • Right to data portability
  • Rights related to automated decision-making
  • Right to withdraw consent

To exercise any of your rights, contact:
enquiries@kgjprice.co.uk

COOKIE STATEMENT

What Are Cookies?

Cookies are small text files stored on your device to help improve your browsing experience.

Cookie Consent

When you visit our website, only necessary cookies are applied initially. You can manage your preferences via the cookie banner.

Some cookies may be used by third-party partners to deliver relevant advertising. These do not directly store personal information.

UPDATES TO THIS PRIVACY NOTICE

We may update this privacy notice from time to time. For any questions, please contact us at:

KGJ Price Railway Contractors Ltd
Pant Glas Industrial Estate
Bedwas
Caerphilly
CF83 8DR
Email: enquiries@kgjprice.co.uk
Phone: +44 (0) 2920 889 220
Website: https://kgjprice.co.uk

HOW TO MAKE A COMPLAINT

If you are unhappy with how we handle your data, please contact us first at enquiries@kgjprice.co.uk.

Our ICO registration is: ZB237753

You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk/for-the-public/
Address:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113

This privacy notice was last updated April 2026.